FREQUENTLY ASKED QUESTIONS
WHT DO YOU DO THAT I CANNOT DO?
1. We advertise on MULTIPLE WEBSITES
Depending on Craigslist alone is like expecting a fax from a dial up modem.
Advertising on multiple websites is almost impossible for the do-it-your-selfer to do.
2. We provide you with MARKETING STATISTICS
Is your ad getting hits? Who is inquiring? What is the ratio of inquiries to showings? Are statistics showing that your price is too high or low?
Almost no other management company will provide you with marketing statistics.
3. We provide free ELECTRONIC SECURITY while your home is empty
Have you seen on House Hunters how intruders seek out obviously empty properties and then trash them or squat? This is a nightmare that our portable security systems help to avoid.
No other management company that we know of offers this service (at least not for free).
OTHER FAQS
I CURRENTLY HAVE TENANTS - CAN YOU TAKE OVER BEFORE THEY DRIVE ME MAD?
Yes! Frequently, tenants respond more favorably to a professional property manager than they do the owner of the home.
Is your tenant overwhelming you? We can fix that!
HOW DO YOU QUALIFY YOUR TENANTS?
We avoid troublesome tenants with strict, but equal opportunity complaint standards. We've found that upfront work insures that occupants pay rent every month - and on time. Remember, bad data in - bad data out.
At Fox, in addition to our state-of-the-art automated software, human beings scrutinize every application - at no cost to you.
Are your tenants properly screened? Are you following the law?
We will save you money by properly screening all applicants!
WHAT DO YOU DO IF THE TENANTS RENT IS LATE?
We only take rent electronically, so the old excuse that “the check is in the mail” does NOT apply here at Fox Management.
If the rent is late, our software will automatically bill the tenant a late fee - which is extra cash in your pocket. When legally permissible, we serve a notice to pay rent or quit. If no communication is received after the notice expires, we will begin formal legal action.
Is your tenant paying you late? We can fix that!
DO YOUR REPAIRS COST ME AN ARM AND A LEG?
No way do our repair people cost you an arm and a leg. We only work with the best vendors who have a history of exceptional quality and great prices. And, we have a portfolio of companies that can handle emergencies 24/7.
For most repairs, one of our property managers will go to the property in person to evaluate the damage. If its a minor repair (i.e. old toilet kit), we will fix it on the spot. When needed, we call on one of our professional vendors.
Additionally, if we determine that the tenants are the cause of a damaged item, we bill them.
Be assured that you will be contacted for anything beyond a very minor repair - we make sure that you are in the repair loop.
Managing repairs is crazy-making and expensive for the do-it-your-selfer.
WHEN / HOW DO I GET PAID?
You will receive your rent direct deposited into your checking account on the 15th of the month. You will receive automatic statements and a end-of-the-year report for your accounting.
In addition, you have access to your financials through your own online portal 24/7.
No longer will you have to dump a shoe-box full of receipts on your bookkeepers desk.
DO YOU KEEP TRACK OF MY LEASE RENEWALS FOR ME?
Yes! Absolutely. Our system automatically prompts us when it is time for lease renewal.
On your own it is easy to lose track - and then the next thing that you know you are losing revenue.
DO YOU HANDLE EVICTIONS?
We help you to rent to the right people - so in 20+ years we have had a minuscule number of evictions. But when we do, like other professional management companies, we work closely with top professional attorneys who usually charge around $1000.
On your own, do you know which attorney to call for help?
WILL YOU INSPECT MY PROPERTY?
We do annual inspections while following all state notification laws.
We treat your property as if it were our own.
BESIDES A FREE SECURITY SYSTEM DURING MARKETING, DO YOU PROVIDE ANY OTHER FREE MOVE-IN EXTRAS?
Each tenant receives free safety equipment, such as a fire extinguisher, furniture pads, gas shut off wrench - and more - at no cost to you.
No one else that we know of gives out free safety supplies that protects your investment - as well as your tenants lives.
HOW DO YOU HANDLE DAMAGES AT MOVE-OUT?
The best way to handle damages is to prevent them!
Just after move-in day, we provide new residents with an opportunity to fill out an inspection report.
In addition, we provide them with a photo portfolio that provides proof of the current condition of the property.
Also, the tenants receive a written and verbal presentation of our Fox rules and regulations - along with an upfront cost sheet of the prices that we charge for damages left behind. This process shows everyone that we mean business!
Just prior to move out, renters receive copies of their signed rules, photo portfolio, inspection report, and damage price list. This all makes the move-in / move-out process fair, and it negates the chance that your property will be dragged into small claims court over deposit disputes.
Most rental companies don’t go the extra move-in mile like we do. And many do-it-your-selfers who try to follow this process often LOSE the move-in paperwork!
IS MY PROPERTY MANAGEMENT FEE TAX DEDUCTIBLE?
Yes, but check with the IRS
http://www.irs.gov/publications/p527/ch01.html
I WANT TO BUY A INVESTMENT PROPERTY, DO YOU DO SALES?
Yes! It is very difficult in this current market to buy local investment property that turns a profit, but we have a successful history of doing this.
We steer you towards properties that cash flow.
DO I NEED TO BUY INSURANCE?
Yes. You should purchase a “Landlord’s Policy”. We can direct you to a professional agent that specializes in rental insurance.
DO YOU HAVE REFERENCES?
Of course we do! Contact us and we will provide them.
DO YOU COST A LOT?
No!! We are mid-priced. When you consider all the hassles that we save you from, we think that you will feel we are worth every penny. We will save you $$$$$$.
Try us and get two months free. Our average vacancies are under 30 days.
HOW DO I GET STARTED?
Call us NOW! (925) 232-2017